FAQs

  • Peak Times are Friday – Sundays including all public holidays and school holiday times. Off Peak Times are Monday – Thursday during school term times

  • Phileas Foggs World of Adventures Sussex House Crowhurst Road Hollingbury Industrial Estate Brighton BN1 8AF Just around the corner from ASDA

  • From Churchill Square (Brighton city centre) you can get either the 6/24/55 & 5B Bus, that will drop you off at either ASDA (100 yards away) or across the road from us.

  • We do offer a carers discount (20% for the carer with production of a valid carers card on arrival) for discounts please call 01273 007799.

  • Its depends on the size of your group, our adventure go in groups of up to 12. If you would like a private tour please call 01273 007799.

  • We ask that you arrive 15 minutes before your experience starts. All tours start on time so If you are late for any reason we can-not guarantee that we will be able to add you to another group later on (as there may not be room).

  • We strongly recommend you wear flat shoes, preferably trainers and old comfy clothing. Some of the activities within the adventure can be physically challenging so you will need to be suitably dressed.

  • Some areas of the activity contains flashing lighting, strobe lighting, low lighting, loud audio and uneven floors. If there is any part of the experience you are uncomfortable with, just make a member of staff aware and another route can be offered. If you choose to participate you do so at your own risk. If you have a condition and you are concerned please call us on 01273 007799 to discuss further.

  • Yes, we do. The lift is suitable for parents with baby buggies (although buggies are not permitted on the experience) and wheelchair users. For further information, please call 01273 007799. When you’re at the centre, please ask reception should you require any assistance with the lift.

  • Yes, the centre provides full access for our disabled customers, if there is more than one Wheelchair user in your group please call 01273 007799.

  • We strongly recommend booking online in advance to avoid disappointed.

  • Yes, we do have parking available.

  • For standard adventure session bookings, you must cancel 72 hours prior to your scheduled session. Your cancellation will be confirmed via email. For parties/Groups we require at least 28 days’ cancellation notice. Your cancellation will be confirmed via email. Only cancellations which adhere to our policy will be eligible for a refund.

  • Unfortunately, we do not allow the use of cameras or mobile phones during our experience.

  • Please see our privacy policy link at the footer of the page.

  • We have a minimum age recommendation of 7 years old, children under this age will need parental assistance. This is due to the nature of the activities within the adventure, we don’t want to disappoint any of our customers. Please be aware there is no pushchairs allowed on any experience.

  • As per the companies Health and Safety Policy ALL participants within the experience must hold a valid ticket. Reception desk will request seeing the ticket on arrival at the experience. For the safety of our customers and staff, Management reserves the right to refuse admission where a valid ticket is not available. Participants are considered any persons who are taking up a numbered slot within the experience regardless of their physical participation on the activities. The experience is recommended for children 7 years plus, however younger children are allowed onto the experience with a valid ticket at the discretion of the parent, guardian or supervising adult. The experience is recommended for 7 years and over due to the surprises that await within the experience and the level set on the activities. Smaller children may not understand the experience and could become scared by the set scenes, noises and actors. As per company policy, Non-Participating Persons are considered only as babies in arms or a carrier. Purchasing a ticket for a non-participating person is not required, however in the interest and safety of our customers and staff it important that supervising adults do not allow small children to wander on the sets and participate in the activities. It is also important the supervising adult is aware that the experience holds loud sounds, live actors and dark sets which could potentially upset babies and small children. Any persons bringing a non participating person into the experience must ensure that they comply with the health and safety requirements of the company to ensure the safety of our staff and customers are upheld. If any customers feel that their small child will want to roam and participate then a ticket must be purchased in order to secure that space. Where a non-participating person joins the experience as a participant the health and safety numbers are jeopardised and our staff and customers are put at risk. Extraordinary Expeditions Limited T/A Foggs World of Adventures does not hold any responsibility for the supervision of children while using the Centre.

  • NO climbing on the framework, sets or themed decorations of the rooms NO wrestling, tackling, shoving or other forms of horseplay NO eating or drinking while in the experience NO running, including through the walkways NO participation under the influence of alcohol or drugs NO filming or photography while on the experience KNOW YOUR LIMITATIONS. Do not attempt any move beyond your own skill level or physical ability All children must be supervised by an adult. Although we do our best to ensure the safety of children within the premises, the company does not take responsibility for the supervision of children. Failure to abide by the above may result in you being expelled from the venue.

  • The experience involves low lighting, flickering lighting, moving components and unpredictable surfaces. Some of the experience can encourage vertigo or loss of equilibrium. This experience may not be suitable for persons who are; Claustrophobic, suffer anxiety, experience heightened sensory perception, has restricted eyesight or suffers from epilepsy. If you choose to participate you do so at your own risk. Please let a member of staff know if you have concerns either before or during the experience. For advice or to discuss any of the above in more detail, please call 01273 007799 or email info@foggasadventures.co.uk

  • The experience on average lasts 1 hour but due to the nature of the experience being an interactive show the length may vary slightly depending on the engagement of the audience, therefore we recommend you allow up to 1 hours 15. Please also ensure that you arrive 20 minutes prior to your start time. Like all immersive experiences late admission is not an option. We will do what we can at the time to push you back to the next available time slot but cannot guarantee that this will be available, therefore we strongly recommend that you do not arrive late.

  • Yes, we do offer Group/Corporate discounts, offers start with groups of 10+, please call 01273 007799 for more information.

  • We ask that you arrive 15 minutes before your experience starts. All tours start on time so If you are late for any reason we can-not guarantee that we will be able to add you to another group later on (as there may not be room).